In most cases, we are able to ship international orders. Please contact us at (808) 836-8955 for details prior to placing your order.

For FedEx shipments, Hawaii Candy will contact you with the tracking notification via email. You may then call 1-800-GoFedEx or log on to FedEx.com to track your order.

Please allow 7 – 14 business days to complete an order. We are open Monday thru Friday and closed on the weekends. This processing time does not include shipping time, which depends on the method you chose (FedEx 2nd Day or FedEx Ground). Arrangements can be made for expedited shipping. Please contact Hawaii Candy prior to placing an order.

If you order arrives damaged or does not arrive at all, contact Hawaii Candy immediately and we will initiate a claim with the shipping company. After the claim has been processed we will then reship your order, with your approval. Credit for the damaged or missing order will be applied after the claim has been accepted by the shipping company.